privacy policy

This Privacy Policy describes how Penafort ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our mobile applications, or interact with us in any other way, such as at our physical stores or on the phone.

What information do we collect?

We may collect the following types of personal information:Contact information, such as your name, email address, mailing address, and phone number.Payment information, such as credit card details and billing address.Transaction information, such as purchase history and order details.Demographic information, such as age, gender, and interests.Location information, such as your IP address or physical location when you visit our stores.Other information you provide to us, such as through surveys, contests, or customer service interactions.

We collect this information when you provide it to us directly, such as when you create an account, make a purchase, or contact us. We may also collect information automatically through cookies and similar technologies when you use our website or mobile applications.

How do we use your information?

We may use your personal information for the following purposes:To process and fulfill your orders and transactions.To communicate with you about your orders, account, or other inquiries.To personalize your experience and provide you with relevant product recommendations and promotions.To improve our products, services, and customer experience To detect, prevent, and investigate fraud or other illegal activities. To comply with legal obligations and enforce our rights.

How do we keep your information safe?

We may share your personal information with the following third parties:
Service providers who assist us with order fulfillment, payment processing, marketing, and other business operations.
Business partners, such as vendors or distributors of the products we sell.
Government authorities or law enforcement when required by law or to protect our rights and property.
Other third parties with your consent or at your direction. We may also share aggregated or de-identified information that cannot reasonably be used to identify you.